Privacy Policy – Best Hair Solutions

At Best Hair Solutions (“we,” “our,” “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.besthairsolutions.com or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site immediately.

1. Information We Collect

We collect information to help us provide better services and improve your experience.

  1. a) Personal Information: When you fill out a form, book a consultation, or contact us, we may collect:
  • Full Name
  • Phone Number / WhatsApp Number
  • Email Address
  • City / Location
  • Any message or notes you share with us
  1. b) Non-Personal Information:

 We may automatically collect:

  • Browser type, device information, and operating system
  • IP address and approximate geographic location
  • Website usage data (pages visited, time spent, etc.) via cookies and analytics tools

2. How We Use Your Information

We use your data to provide, improve, and personalize our services, including:

  • Responding to your inquiries or consultation requests
  • Scheduling appointments and follow-ups
  • Sending service-related information, offers, or updates (if opted in)
  • Improving our website experience and performance
  • Ensuring compliance with legal and advertising regulations

We do not sell, rent, or trade your personal data to third parties.

3. Lead Forms and Advertising

When you submit information through lead forms (such as “Book Free Consultation”), your data may be securely processed using our CRM or marketing tools to help us contact you for service-related purposes.

If you reached our website via Google Ads, Facebook, or similar platforms, some information (like clicks or conversions) may be tracked using cookies to measure ad performance.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and analytics tools (like Google Analytics) to understand user behavior and improve the site experience.

You can manage or delete cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Storage and Security

We take your privacy seriously and use secure, industry-standard systems to protect your data from unauthorized access, alteration, or disclosure.

All personal information is stored securely on encrypted servers. Access is limited to authorized personnel only.

6. Sharing of Information

We may share your data only in the following cases:

  • With trusted third-party service providers (e.g., web hosting, CRM, or analytics) to support business operations
  • When required by law, government, or legal authorities
  • To prevent fraud, abuse, or violation of terms

All third parties handling data are required to comply with strict confidentiality standards.

7. Your Rights

You have the right to:

  • Access or request a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your data (subject to applicable laws)
  • Withdraw consent for marketing communication at any time

To exercise these rights, contact us at privacy@besthairsolutions.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law. After this period, your information is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., partner studios, blogs, or social media). We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal data.

10. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 hercovitshair@gmail.com
📞 +91-88282 57966
🏢 Best Hair Solutions, Shop no. 10, Dheeraj Heritage Residency, 1, Linking Rd, Shastri Nagar, Santacruz West, Mumbai, Maharashtra 400054